All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Delays may occur due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates
We offer free shipping for orders over $75. For multiple shipping options, you can list carrier options, prices, and delivery times in a table.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping optionEstimated delivery timePriceOption 1X to X business days$XOption 2X to X business days$XOption 3X to X business days$X
Local delivery and Store pickup.We do not offer local delivery or in-store pickup to customers at this time.
International ShippingWe offer international shipping to the following countries: Canada.Shipping charges for your order will be calculated and displayed at checkout.If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.
Estimated delivery timeOption 1Option 2Option 3
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. PolyPaper Industries, Inc. is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you. Include a link for customers to track their order if available.
Shipping to P.O. boxes
We do not ship to Alaska, Hawaii, Puerto Rico and Apo/Fpo or P.O. Boxes at this time. All items related to Packaging and Shipping supplies.
If you have any further questions, please don't hesitate to contact us.